Legal

Terms & Conditions

Effective Date: September 29, 2026  ·  Last Updated: September 29, 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the website and services provided by JSM Bath Solutions LLC (“JSM Bath Solutions,” “Bath Solutions,” “we,” “our,” or “us”).

By accessing our website, submitting an inquiry, requesting a consultation, or engaging our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

2. Business Information

JSM Bath Solutions LLC
7500 Green Meadows Drive, Unit 8313
Lewis Center, OH 43035
Phone: 614-881-5128
Email: info@jsmbathsolutions.com
Website: https://www.jsmbathsolutions.com

3. Services

JSM Bath Solutions provides residential bathroom remodeling services in Central Ohio, including:

  • Acrylic bathtub and shower remodeling.
  • Bathtub-to-shower conversions.
  • Walk-in shower installations.
  • Bathroom remodeling.
  • Full bathroom renovations.
  • Related plumbing and installation services.

Our service area generally extends approximately 75 miles from Lewis Center, Ohio, subject to project location and availability.

All services are subject to project evaluation, scheduling, material availability, and a mutually accepted written agreement.

4. Consultations and Estimates

We offer complimentary in-home remodeling consultations to evaluate customer needs, discuss available options, and prepare project estimates.

Consultations are generally scheduled for approximately 60 minutes.

Any pricing discussed before a written proposal is provided is preliminary and may change based on project conditions, selections, measurements, scope of work, and other relevant factors.

Unless expressly stated otherwise in a written agreement, estimates are not binding contracts.

A project is not authorized to proceed until the applicable proposal or agreement has been accepted by the customer and any required initial payment arrangements have been completed.

5. Project Agreements and Scope of Work

The specific scope of work, materials, pricing, payment schedule, estimated project timeline, and applicable warranty terms will be documented in the applicable written proposal or project agreement.

If these Terms conflict with a signed project agreement, the signed agreement will control with respect to that project.

Changes to the project scope, materials, or specifications may affect pricing and scheduling. Such changes should be documented and approved by the customer before the additional work proceeds.

6. Scheduling, Cancellations, and Rescheduling

Consultations and project dates are subject to availability and confirmation.

We request at least 24 hours’ notice for consultation cancellations or rescheduling.

Project cancellation, postponement, deposits, and payment obligations are governed by the applicable written project agreement and applicable law.

We will make reasonable efforts to communicate scheduling changes or delays.

7. Payments and Financing

Payment terms are established in the applicable written project agreement.

Where financing is offered, financing is subject to lender approval, qualification, and the applicable financing agreement and terms.

Any promotional financing, including offers of 0% interest for up to 21 months, is subject to applicable terms, eligibility, and approval.

For financed projects, the payment schedule will be specified in the project agreement. Where applicable, the schedule may include:

  • 20% upon receipt of financing funds.
  • 30% when the project begins.
  • 30% when the project is significantly completed.
  • 20% upon project completion.

The written project agreement will govern the actual payment obligations.

8. Installation and Warranty

Installation timelines are estimates and may vary depending on project scope, material availability, site conditions, and other circumstances.

Many standard bathtub and shower installations can be completed within approximately 1–2 days. This is an estimate and not a guaranteed completion period.

JSM Bath Solutions offers a lifetime warranty on qualifying installations, subject to the applicable written warranty terms, exclusions, limitations, and conditions provided with the project.

The written warranty documentation controls the specific coverage and warranty obligations.

9. Customer Responsibilities

Customers are responsible for:

  • Providing accurate project and contact information.
  • Ensuring reasonable access to the work area.
  • Identifying known conditions that may affect the project.
  • Securing personal belongings and valuables in the work area.
  • Reviewing and approving project specifications before work begins.
  • Making payments according to the applicable agreement.

Additional work required due to concealed conditions or changes in project scope will be addressed through the applicable project agreement or approved change order.

10. Website Use

You agree to use our website only for lawful purposes. You may not:

  • Use our website to submit false, misleading, or fraudulent information.
  • Attempt to interfere with website operations or security.
  • Access systems or information without authorization.
  • Use our website in violation of applicable law.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or systems.

11. SMS/Text Messaging Terms

Program Name: JSM Bath Solutions Customer Communications

By providing your mobile phone number and affirmatively opting in to receive text messages, you agree that JSM Bath Solutions LLC may send messages related to the services or communications for which you provided consent.

Depending on your request and consent, messages may include:

  • Responses to inquiries.
  • Consultation scheduling and confirmations.
  • Appointment reminders and changes.
  • Estimates and project updates.
  • Customer service communications.
  • Billing and payment notifications.
  • Promotional messages, only where separately authorized.

Message Frequency: Message frequency varies based on your interactions with our business and the services requested.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out: You may opt out of text messages at any time by replying STOP. After opting out, you may receive a confirmation message. You will no longer receive messages of the applicable type unless you subsequently provide consent again.

Help: Reply HELP for assistance or contact us at 614-881-5128 or info@jsmbathsolutions.com.

Consent: Consent to receive promotional text messages is not a condition of purchasing goods or services.

Carrier Disclaimer: Wireless carriers are not responsible for delayed or undelivered messages.

Privacy: Your information is handled in accordance with our Privacy Policy.

Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

12. Third-Party Services and Links

Our website or communications may reference third-party websites, services, financing providers, or platforms.

We do not control third-party services and are not responsible for their content, policies, or practices.

Your use of third-party services may be subject to their own terms and conditions.

13. Intellectual Property

Website content, including text, graphics, logos, photographs, and other materials, is owned by or used with permission by JSM Bath Solutions LLC unless otherwise indicated.

You may not reproduce, distribute, modify, or commercially exploit our website content without prior written permission, except as permitted by applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, JSM Bath Solutions LLC is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website.

Nothing in these Terms limits rights or remedies that cannot legally be waived or restricted under applicable law.

Project-related rights, responsibilities, warranties, and remedies are governed by the applicable written project agreement and applicable law.

15. Privacy

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Privacy Policy: https://www.jsmbathsolutions.com/privacy-policy

16. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, business practices, or applicable legal requirements.

Updated Terms will be posted on our website with a revised effective or last-updated date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

17. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute will be handled in a court of competent jurisdiction as permitted by applicable law.

18. Contact Us

For questions regarding these Terms, our services, or SMS communications, contact:

JSM Bath Solutions LLC
7500 Green Meadows Drive, Unit 8313
Lewis Center, OH 43035
Phone: 614-881-5128
Email: info@jsmbathsolutions.com
Website: https://www.jsmbathsolutions.com

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